Category Archives: JavaScript

Salesforce JavaScript Buttons To Lightning Alternatives

JavaScript Button Use Cases Lightning Alternatives Declarative/Programmatic
Validate fields (presave) Quick actions (using default values and/or formulas) D
Apex triggers P
Create records with prepopulated values Quick actions (using default values and/or formulas) D
Redirect to a record page Custom URL buttons D
Redirect to a Visualforce page Visualforce quick actions P
Lightning actions P
Prefill values based on inputs Lightning actions P
Confirmation pop-up screens Lightning actions P
API calls (Salesforce and third-party) Lightning actions P
Feedback pop-up screens Lightning actions P
Third-party integration Lightning actions P
Mass actions on list view records Custom Visualforce buttons on list views P

Reference: Trailhead

Salesforce Live Agent Error : Prechat API is not enabled by the specified deployment

In Live Agent, sometimes we need to pass some values from the page, where Start Chat button is located, to Pre-chat form.

To achieve this, we use liveagent.addCustomDetail() function to set the values. On Pre-chat form page, we use prechat.js and liveagent.details.preChatInit() function to access those details.

But if the “Allow Access to Pre-Chat API” in deployment is not enable, then we will face “Prechat API is not enabled by the specified deployment” JavaScript error.

Follow below steps to enable it.

Go to Setup || Customize || Live Agent || Deployments || Edit or Create your Deployment || Enable “Allow Access to Pre-Chat API” || Save